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  1. everdrop FAQs
  2. Your order

Your order

Payment

  • Can I change my billing information and billing address?
  • Where can I find my invoice?
  • How can I pay at everdrop?
  • I have paid my invoice twice. How do I get my money back?
  • Can I pay by instant bank transfer?
  • Can I pay by credit card?
See all 9 articles

Discounts

  • Why doesn't my discount code work?
  • Where can I find the discount terms?

Shipping

  • How can I correct my incomplete address?
  • Where is my order?
  • Can I change or cancel my order?
  • Which shipping service provider will send my order?
  • I have not received a shipping confirmation. Where can I find it?
  • My order arrived damaged or incomplete. What can I do?
See all 7 articles

Returns

  • How long does it take to refund my return?
  • Where can I get a return label?
  • Where do I send my return?
  • Will I receive a message when my return has arrived?
  • My order was returned. What can I do?

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