Our ordering system is almost entirely automated. Right after you place your order, it is forwarded to our shipping partner and prepared for dispatch. That’s why changes or cancellations are unfortunately no longer possible. However, once you receive your tracking number, you may still be able to redirect the package via the carrier.
With our Everdrop satisfaction guarantee, you can return your products within 30 days – no explanation needed. We’ll refund you the full purchase price.
Please note that we’re currently unable to provide a return label. Of course, you also have the option to exercise your legal right of withdrawal within 14 days.
Simply send your return to:
everdrop GmbH – Logistikzentrum
Pfaffenstrasse 47
74078 Heilbronn
Germany