In this case, we recommend trying a different web browser. It can also help to clear your cookies and browser cache.
Sometimes outdated files stored in the cache can prevent the website from displaying up-to-date content. Opening the page in a private/incognito window may also help.
If the issue persists, please contact our customer service via our contact form and include the following information:
Which browser you used (e.g. Chrome or Safari)
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Which device you used (e.g. smartphone, computer, tablet)
Please also attach a screenshot that clearly shows the issue.
This helps our tech team identify the problem more easily. Thank you for your support!